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Learning the right lessons from emergency situations within seafaring or while working at (extreme) remote locations is an important but complex process. The global nature of the maritime and offshore industry reflects that often multiple countries and organizations are involved in both the research and the rollout of improvement measures. Although there are international agreements applied, the actual outcome might differ from time to time. In any case of an emergency, the whole industry is reliant on the medics and medical equipment on board.

As a result of the disparity of health care requirements worldwide, most organizations within the industry produced their own guidance documentation aimed at their own best practice approach. Obviously, these standards are not set as compulsory but are a guidance for companies to work with. Most organizations within the industry maintain their own set of minimum standards for emergency response situations.


Therefore, MORE Medical is set to provide adequate medical assistance within the matter of 24/7 Topside Medical Support wit experienced on-call Emergency Response Physicians available. With our affiliate companies and medical support directly from The Netherlands, which is known from its universal and excellent standard of healthcare. MORE Medical wants to bring on of the regularly best rated healthcare system in the world, at any location possible.

Topside Support



Research by the UK P&I Club has shown that the highest number of claims comes from Cargo Claims (50%), followed by People Claims with 37%.


Remarkable is that of all claims, People Claims have the highest number of costs with 42%, while Cargo Claims only bears 20% of the costs.


The costs of People Claims are in 76% of the cases due to a Seaman Injury or a Seaman Illness.

Capital Link Forum, (2017), Impact of Telemedicine on Seafarers and Shipping. UK P&I Club

Through Topside Medical Support, the costs and the number of repatriations or deviations can be reduced. 80% of our calls can be handled by the Medical Responsible person on board, or on the project site. These incidents have the full support of our on-call Emergency Response Physicians. 


The following facts become clear when taking into account the potential outcomes and the standard of healthcare on board and ashore: People in industrialized nations are accustomed to receiving fast medical attention in a clinic or hospital in an case of an emergency. Medical services are typically available within a few hours, even in impoverished nations. The situation is very different on ships.

The crew members are dependent on the medical care of the medical responsible person on-board with very little medical training, because very few ships still carry a doctor. In other words, there is a difference between the options for high-quality medical care on land (high standard) and aboard (low standard). This disparity, which widens year over year, may be explained by the fact that while health care standards are generally improving onshore, they have not substantially improved at sea, in the opinion of many maritime medical professionals. It must be emphasized that seafarers on board are a group at risk for medical care in the event of an accident or illness. 

It's a common misconception that seagoing vessels only need to provide medical first aid in the event of an accident or illness. This is a complete misconception because the majority of seagoing vessels will spend days or even weeks at sea before they arrive at any port. As a result, not just first aid but also second and third aid must be administered. Being responsible for the health and wellbeing of the ship's crew falls on the crew member in charge of medical treatment, who is typically one of the officers.

On board crew personnel frequently have subpar health standards. Regular fitness check-ups are required as a preventative measure in several maritime nations. The overall health of the crew can be judged to be satisfactory if examination standards are high, but accidents or recurrent illnesses still happen and necessitate rapid medical attention.

Vessels with more than 40 persons on-board have to carry a doctor or medic, if there are lesse than 25, one of the officers is usually entrusted with the medical care. Therefore, it is always important to have a radio medical service in the form of Topside Medical Support as back-up in case of major emergencies. 

Topside Medical Support

what's included?


 price Transparency

No underlying costs, the Topside Medical Support service is based on a transparent subscription model. Our fair pricing ensures that you receive unlimited medical calls without breaking the bank.

Direct Contact

We do not work with menus or operators, with us you will get in direct contact with our Emergency Response Physicians.

medical dashboard

By using our real-time medical dashboard, our clients can identify patterns and trends in their patient demographics, which can help them develop more effective healthcare strategies and interventions.



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